New User Guide


Step 1: Register Your Account

Only residents on Harlow HOA are able to register to the website and gain access to otherwise restricted areas and content on the website.
If you are a resident of Harlow, please register here.
If you are a realtor or prospective buyer and would like additional details not publicly available, please feel free to contact us


Step 2: Update Your Contact Details

It is important that you provide an up-to-date email address in your profile in order to receive important communications from your HOA Management and Board of Directors such as notices of meetings, policy changes, etc. When updating your household information, please only include your own email address(es) in your member profile. Your spouse's email should go in their own profile, not yours, in order to avoid technical issues with recovering login credentials. 

To update contact information for other members of your household, or add additional members to your household, please click here. You can also get here by going to My Resident Area and clicking on Resident/Homeowner Profile, which will bring you to the list of related member profiles for your household. Click the edit pencil next to a household member's name to edit their information. 

Your contact detail are not visible to others unless you opt into displaying this information in the Member Directory. The Membership Directory is only visible to residents of the website who are registered and logged in. As a default, all phone numbers and email are marked as private. You are able to customize what contact information is made visible to other residents within your community or you can completely privatize all of your household information from your member profile. Directions with screenshots are listed at the bottom of this page.

Step 3: Check on Special Features

In addition to the content available on the website, registered members have the ability to view & pay their Account Balance, view Compliance Violations, view & Submit Maintenance Requests for common areas, and view HOA Documents. All of this is possible from "My Resident Area."

We encourage you to explore this area in depth before contacting the Manager or Board of Directors, as many of your questions can be answered here. 





How to Change Visibility of Contact Details in the Membership Directory

  1. Click on the Welcome Drop Down Menu and select Update Profile.
    1. From the Main Information and/or Address Information Tabs of your Member Profile, you can alter the privacy settings by checking/unchecking the Private box.
    2. From the  Membership Tab within your profile you can check the box labeled "Remove from Directory" to remove your household from the Membership Directory completely. 
  2. Save Changes

Welcome Drop Down Menu

Main Information Tab


Address Information Tab

Membership Tab